Agency Report
Many bank customers have continued to complain about numerous debits from their accounts in spite of their appeals.
Some of them, who spoke to the News Agency of Nigeria in Abuja on Sunday, appealed to the Bank Customers Association of Nigeria to swing into action to protect their rights.
They said the bank charges were becoming increasingly discouraging and unnecessary.
A customer with First HoldCo Plc, Mrs Helen Agodo, said that daily debits from her account by her bank was becoming unbearable
Agodo appealed to BCAN to engage the Central Bank of Nigeria and other relevant regulatory bodies with a view to ending the unauthorised deductions.
”In fact, I do not blame some people who decide not to put their monies in a bank. There was a day I calculated the debit alert charges that I received from my bank, it was up to N1,000 just for a day.
“You will now imagine the total amount the bank will get if they do the same deduction from, like, 1,000 to 2,000 of their customers,” she said.
Another customer of Guaranty Trust Bank Plc, Cheta Ugochukwu, described the charges as unfair.
She said the development was not a good or sincere business model.
Ugochukwu, who said she recently became aware of the activities of BCAN, called for more awareness on the activities of the association.
She appealed to the association to constantly engage bank customers nationwide for greater impact.
”Personally, I do all my transactions electronically, and I thought that is the basis for the cashless policy of the Central Bank of Nigeria.
Credit: Punch
